SaleSmartly

Why consider using SaleSmartly for customer communication?

• Omnichannel Communication: Centralize all your multi-channel messages in one place. Engage seamlessly through live chat, Messenger, WhatsApp, Telegram, Instagram, Line, Email, and WeChat to provide a unified customer experience.
• Automation: Achieve faster customer support in seconds rather than hours. Our built-in automation reduces repetitive tasks, minimizes response times, and enhances efficiency. Work smarter, allowing you to focus on business growth.
• Team Collaboration: Shared chats enable organized and efficient team collaboration. This feature supports assigning different chats to sales and customer service while setting priorities for teams and comparing metrics across groups to identify strengths and weaknesses.
• Customer Relationship Management: Efficiently segment, track, and analyze your customers in one convenient location. Build a contact database with complete activity history and browsing data, syncing your information with existing systems.
• Data Analysis: Stay informed about key support metrics and trends. Multi-dimensional visualizations clearly reveal the relationships between query types, channels, customers, products, and sales. This makes data easy to interpret and share, aiding in effective business planning.
• Real-time Translation: Communicate with customers in their language, even if it’s not your native tongue. Our automated translation feature empowers you to confidently connect with clients and explore new markets.